As a professional Freelance Copywriter, I am serious about running my business with integrity and protecting your right to privacy.
To run my business effectively I may need to hold data about you (such as telephone number, mobile number, address, email, Skype etc).
REASONS FOR COLLECTING AND HOLDING DATA
- To respond to an enquiry you have made about my services
This will be the data you have voluntarily provided me via my WordPress website contact form, email, telephone call/text message or direct message on social media.
2. To provide copywriting services
If you hire me to write copy for you, I will need to hold your data (usually just contact details) in order to provide the service you are paying me for.
Your data will be used to fulfil the requirements of the agreed works and this will include:
- Sending you a brief questionnaire
- Sending you a quote for services requested
- To send outline, first draft, revisions and final draft (as agreed in Terms and Conditions (you can find out more about how I work here)
- To send you an invoice once you have signed off the final copy
- Any other necessary communication during the project as appropriate (for example, to ask questions, clarify feedback, thank you for payment etc)
Most of my communication with you will be via email from my business email email@example.com – however there may be times when I may need to use other forms of communication (with your consent and prior arrangement) such as phone, text message or Skype.
I do not outsource to third parties, so all communication about the project will be between me (the copywriter) and you (the client). In the unlikely event that I want to outsource part of a project, I will discuss this with you and request your written permission before taking any action.
I use a Dell laptop for copywriting projects, which is stored at home in a second-floor office. My laptop is password protected and I have anti-virus protection with McAfee. I use a shredder to destroy any paper copies of copywriting drafts or communication (emails etc).
Once a project has come to an end (signed off and payment received), I will request your permission to keep in touch. This will be no more than the occasional email (twice per year) to connect, offer help and advise you of any changes to my business or new services.
If you do not wish me to stay in touch – after project completion or in future months and years – please let me know in writing and I will remove your details from my contacts list.
FINANCIAL RECORDS & REPORTING
MK Word Studio is a small, part-time business. I’m a sole trader and not currently VAT registered. Deposits and payments are requested to be paid by bank transfer to my business account MK Word Studio.
I will keep financial records (quotes, invoices, self-assessment records) for financial reporting. I will retain this data for 6 years, as required by law, and then it will be destroyed.
My business ethos is ‘no drama’. I’m a small business and I aim to keep things simple, offering a service that makes life easier for you.
I prefer to win clients via attraction marketing: blogging, ongoing SEO (a work in progress) for my website www.mkwordstudio.com professional listings/directories (LinkedIn, PCN etc), word of mouth, online engagement (social media) and face-to-face networking.
I will not share your data with any third parties (unless required by law to do so). I will never sell your data to third parties. In the rare event that I want to work with a third party (or outsource proofreading) on your project, I will not do so without discussing with you and requesting your written permission.
OTHER KEY POINTS
I always strive to provide an excellent service and build an open and honest working relationship with you. I will do everything I can to protect your data in the correct way, reviewing my processes regularly and taking action to improve where necessary.
Please write to me in the first instance if you have any questions, concerns or complaints about how I handle your data:
You can email me at firstname.lastname@example.org
Under data protection regulations (GDPR) you have rights regarding your individual data. To find out more visit the Independent Commissioner’s website: