How I work

So you’re thinking of working with me? That’s great. Please do read the following explanation about how I work before getting in touch to make sure that it fits with your expectations.

I work part-time, around my family commitments, so if you’re a big corporate looking for someone to take on a huge project and attend meetings at your convenience, I’m not your gal. Sorry.

But if you’re a small/medium business owner (or charity) who’s happy to work with someone who works remotely (but is never remote) then I could be the copywriter for you. 

My approach to life and business is no drama. I’m 100% committed to providing a high quality service that takes up as little as your time as possible. As well as writing decent copy/content, I try to keep the processes clear and simple, so you have a great customer experience.

How it works (at a glance):

  • Enquiry/Brief Questionnaire 
  • Quote
  • Terms & conditions agreed
  • 50% deposit (for new clients)
  • Research and outline of copy sent to client
  • First draft
  • Free round of revisions
  • Final version & proofread
  • Sign-off 
  • Invoice (payment terms 14 days, by bank transfer) 

How it works (the War & Peace version):

Step 1 Enquiry

You can contact me via email or contact form.

I will send you a Brief Questionnaire, which will ask lots of questions about your business and your project. The brief questionnaire is an important tool to help me quote and work on your project. Some people are put off by the idea of the questionnaire but (even if you decide not to work with me) it’s a useful tool for you too to help you dig deep into what your business is all about. 

Step 2 Quote

I will send you a quote, stating how much the project will cost. This will be based on a number of things, including type of content, approximate word count, how much research I will need to do and a rough estimation of time.

I quote on a per project basis. This means that you will know from the outset how much the project will cost you. 

Your per project quote will include research, an outline/structure of the first draft for feedback, first draft, a free round of revisions and a final proofread. 

Step 3 Confirmation of project

If you want me to go ahead with your project, we will need to negotiate deadlines and I will also need you to email me confirmation of the project, agreed timescales and price. It’s all quite straightforward. My terms and conditions are published on my website and by agreeing to work with me, you agree to my terms and conditions.

If you’re a new client, I will ask for a 50% deposit before work commences. This can be paid by bank transfer and details will be sent to you on the invoice. 

Step 4 Writing and feedback

So once we’ve got past the awkward money stage, it’s time for me to work on your project, and this is broken down into 5 stages:

  • Research
  • Structure/outline of first draft (this gives you a chance to see how I’m planning to structure your copy)
  • First draft
  • Free round of revisions 
  • Final version and proofread
  • Sign-off (where you confirm that you’re happy with the final version) 

I’m very open to feedback and constructive criticism – it’s your business and I want you to be happy with your copy. As far as I’m concerned, we’re working together to achieve a common goal and that requires open communication between us.

Once we get to the final version and you’ve approved the content, I will proofread it and send you the final version. 

Step 5 Invoice

Once the project has been signed off, I will send you an invoice for the remaining 50% of the project fee (or full amount once we have an established business relationship).

Payment is by bank transfer and my terms are 14 days from invoice.

It’s very rare for clients to disappear or go quiet at payment stage, but it does occasionally happen. If you don’t pay up I will chase you for payment.

When our time working together comes to a close, I’d love it if you could send me a testimonial for social proof. 

However, some clients do ask me to sign a Non Disclosure Agreement. If you want me to stay in the background, that’s absolutely fine.  Confidentiality and discretion are guaranteed.

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